1. Job Description
2. Person Specification

TITLE: Locum Residential Support Worker

GRADE: H1b

RESPONSIBLE TO: Residential Care Manager

LOCATION:         
Registered Care Homes
Bayham Street
Camden Park House
Hurdwick Place
Housing Support - Barnet

PURPOSE

Registered Care
To provide a high standard of personal care and housing management service to adults with enduring mental health needs within a Registered Residential Care Home.

Housing Support - Barnet
To provide housing management and support services to people with mental health needs within their own self contained accommodation and a supported home.

RESPONSIBILITIES

1.             Services to clients

1.1           As directed by the Manager, implement the Referral Procedure and assist with the assessment of potential clients.

Deliver a high standard of care as identified within individual Care Plans.  Assist clients with the activities of daily living as necessary, and/or provide training to further develop their skills. This will involve a ‘hands on’ approach to cleaning and general maintenance.

1.3           Where appropriate participate in a key working system under the direction of the Manager.

1.4           Encourage clients to participate as fully as possible in the running of their home.  In particular, client participation in house meetings, etc.

1.5           Provide advice as necessary to clients in connection with welfare benefits.  Help clients to maximise their income and liaise with DSS, Housing Benefit Department etc. on their behalf.

1.6           Ensure clients are aware of and familiar with the home’s practice and procedures.  Particularly with regard to Health & Safety regulations, fire drills etc.

1.7           Attempt to resolve any conflicts that may arise between clients with due regard to the health, safety, well-being and rights of those concerned.  Encourage the use of appropriate procedures and forums, such as the Complaints Procedure, house meetings and advocates, and ensure proper follow up until satisfactory conclusions have been reached.

1.8           Ensure clients are aware of the terms and conditions of their tenancy/licence agreement.  When required, assist in the implementation of Umbrella’s warning/eviction procedure against any client who is in breach of the terms of their tenancy/licence.

1.9           Enhance the independence of clients and, where appropriate, facilitate their involvement in Umbrella activities e.g. newsletter, parties, outings and holidays.

1.10         When appropriate, provide resettlement advice and support to clients who wish to move on to other accommodation under the direction of the Manager.

1.11         Ensure any complaints received are dealt with in line with Umbrella’s Complaints Procedure.

1.12         Ensure clients’ medication is dealt with in accordance with the necessary regulations, Umbrella’s procedures and as agreed with individual clients.

2.             Team Working

2.1           Participate in a shift system which may include sleep-in duties, weekends and bank holidays.

2.2           Work within all relevant legislation such as the Registered Care Homes Act (1984) and Health & Safety legislation, notifying any problems to the Manager, or in their absence the Housing Support Services Manager, at the earliest opportunity.

2.3           Through active participation in staff meetings and shift handovers, ensure that the Manager and other members of the staff team are aware of relevant issues about clients.

2.4           Be fully conversant with Umbrella’s Health & Safety Policy.  Take all reasonable precautions for the health and safety of the clients, yourself, colleagues and the overall security of the building and its contents.

2.5           Throughout the performance of your duties conduct yourself in a manner which demonstrates respect for your workplace being a client’s home and aim to realise Umbrella’s philosophy of maximum user involvement in all aspects of your work.

3.             Administrative and Financial Duties

3.1           Maintain all recording systems in use at the home such as client’s medication, Health & Safety, minutes of meetings etc.  To ensure effective communication between yourself and others to comply with registration requirements and Umbrella policy standards.

3.2           Maintain accurate records relating to clients with due regard to confidentiality and to the clients’ right of access to their personal file.

3.3           Assist in the prompt collection of rent and/or other charges.

3.4           Ensure that all petty cash expenditure is accurately recorded and reconciled.

3.5           Maintain supply of regular purchases e.g. cleaning materials, bedding, crockery etc.

4.             Liaison

4.1           Ensure professional relations and good channels of communication with all departments within the organisation and colleagues in other Umbrella projects.

4.2           Maintain appropriate efficient and professional links with other agencies and carers, at all times adhering to Umbrella’s confidentiality policy and aiming to promote the best interest of the clients.

4.3           When required attend ward rounds and client reviews.

5.             General

5.1           Uphold and implement Umbrella’s Equal Opportunities Policy.

5.2           Develop and maintain professional relationships and good channels of communication with colleagues and external agencies.

5.3           Act at all times in the best interest of Umbrella, drawing any malpractice to the attention of the Manager or Housing Support Services Manager.

5.4           This Job Description is not definitive.  Different or additional duties may be required as the organisation develops.

6.             Support and Supervision

6.1           Participate in supervision when arranged by the Manager or their nominee.

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